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Showing results for customer relationship management. Search instead for Customer+Relationship+Management.

customer relationship management

British  

noun

  1.  CRM.  the practice of building a strong relationship between a business and its customers and potential customers

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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The company also said that 10 of the top 20 biopharmaceutical companies had committed to its Vault customer relationship management platform.

From Barron's • Mar. 5, 2026

However, the broader outlook for gold remains mostly intact, the head of customer relationship management says.

From The Wall Street Journal • Feb. 18, 2026

And second, Slack and Tableau were not well integrated and strayed from Salesforce’s core business: customer relationship management, Jaluria said.

From Seattle Times • Feb. 15, 2023

Last year, Microsoft launched an app called Viva Sales that automates some customer relationship management, or C.R.M., functions across its products, including Teams and Outlook.

From New York Times • Jan. 24, 2023

Its three top non-China holdings are customer relationship management platform provider Salesforce, food delivery firm DoorDash and gaming and e-commerce company Sea.

From Reuters • Sep. 6, 2022

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