Yesterday, I wrote about the silliness of requiring a file clerk to have a college degree.
The importance of securing a file clerk with proper qualifications is apparently overlooked in many offices.
When a letter is wanted, the file clerk should be asked for it.
This not only insures his getting the information needed to formulate an intelligent reply, but protects the file clerk.
The file clerk had to use judgment and discretion in selecting the heading under which each letter or piece of data was filed.
Suppose that the file clerk has received a requisition for the correspondence of the Norton Machine Company.
No longer does the file clerk have to stop and use her judgment as to where she shall file Mr. Stilb's letter.
By placing this requisition in the files, in place of the papers removed, the file clerk can always trace missing correspondence.
The filing division should be in charge of a file clerk and the clerk should have full control of the work of the division.
At the same time, there must be sufficient light to enable the file clerk to do the work properly.