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Financial Ombudsman

noun
1.
any of five British ombudsmen: the Banking Ombudsman, set up in 1986 to investigate complaints from bank customers; the Building Society Ombudsman, set up in 1987 to investigate complaints from building society customers; the Insurance Ombudsman, set up in 1981 to investigate complaints by policyholders (since 1988 this ombudsman has also operated a Unit Trust Ombudsman scheme); the Investment Ombudsman set up in 1989 to investigate complaints by investors (the Personal Investment Authority Ombudsman is responsible for investigating complaints by personal investors); and the Pensions Ombudsman, set up in 1993 to investigate complaints regarding pension schemes
Collins English Dictionary - Complete & Unabridged 2012 Digital Edition
© William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins
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