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helpline

British  
/ ˈhɛlpˌlaɪn /

noun

  1. a telephone line operated by a charitable organization for people in distress

  2. a telephone line operated by a commercial organization to provide information

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

"Immediate supply of food, drinking water, basic necessities is required to sustain the crew," said the message to the team's helpline.

From Barron's • Mar. 29, 2026

“People have no confidence to move the money themselves,” said Judy Herbst, executive director of Savvy Ladies, a nonprofit that offers a helpline for financial-literacy questions.

From MarketWatch • Mar. 21, 2026

Singapore has toughened punishments for convicted scammers -- including up to 24 strokes with a cane -- and created a 24-hour helpline that receives up to 700 calls daily.

From Barron's • Mar. 13, 2026

Laskey advised victims to first report the account using a platform's built-in tools and wait about 48 hours before escalating it to the centre's helpline.

From BBC • Mar. 11, 2026

Cadres of expensive professionals—lawyers, accountants, computer gurus, helpline responders—drain vast sums of money from the economy to clarify poorly drafted text.

From "The Sense of Style" by Steven Pinker