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tech support

or technical support

[tek suh-pawrt or tek-ni-kuh l suh-pawrt; ‐pohrt] /ˈtɛk səˌpɔrt or ˈtɛk nɪ kəl səˌpɔrt; ‐ˌpoʊrt/
noun
1.
an advising and troubleshooting service provided by a manufacturer, typically a software or hardware developer, to its customers, often online or on the telephone.
Origin of tech support
1975-1980
First recorded in 1975-80
Dictionary.com Unabridged
Based on the Random House Dictionary, © Random House, Inc. 2017.
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Contemporary definitions for technical support
noun

a service provided by a computer or technological company for aiding or advising customers of its product or service, usu. by telephone or email; also called tech support

Dictionary.com's 21st Century Lexicon
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