With an effective BSM approach in place, you can find the right platform for your data center and manage it with a business-oriented approach.
CIO, March, 2008
Looking back, the emergence of business service management (BSM) seem inevitable.
Knowledge Management Review, June, 2010
HP's Business Service Management (BSM) software correlates business services with the underlying infrastructure so IT teams can manage applications, networks and events more efficiently and stay in compliance with service-level agreements.
ComputerWorld, June, 2010