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CRM

British  

abbreviation

  1. customer relationship management

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Crux Capital, an early-stage venture capital fund, also decided to build a custom CRM after struggling to find SaaS offerings that fit its needs.

From The Wall Street Journal • Mar. 4, 2026

In the ad he seems to stand astride the world, a 2010s Michael Bay-style epic zoom-out to space revealing the global reach of both his vacant stare and the Salesforce CRM.

From Slate • Feb. 8, 2026

In the 1990s, Siebel Systems dominated customer relations management software, known as CRM.

From Barron's • Jan. 14, 2026

"The starting point for the CRM code is the bank has to reimburse," he said.

From BBC • Dec. 22, 2025

He’s not spending two hours updating data on a CRM system at 10 o’clock at night anymore, but he does still spend that time working.

From The Wall Street Journal • Oct. 10, 2025