Dictionary.com
Thesaurus.com

CRM

British  

abbreviation

  1. customer relationship management

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

See Examples For:

Sankar said the company had replaced its own “legacy” customer relationship management, or CRM, tool with an “AI-first solution” in a matter of months.

From Barron's May 5, 2026

Schonbrun ultimately opted to build his own custom CRM for the 65-person company with the help of AI.

From The Wall Street Journal Mar. 4, 2026

In the ad he seems to stand astride the world, a 2010s Michael Bay-style epic zoom-out to space revealing the global reach of both his vacant stare and the Salesforce CRM.

From Slate Feb. 8, 2026

"The starting point for the CRM code is the bank has to reimburse," he said.

From BBC Dec. 22, 2025

Salesforce faces challenges, as only 36% of individuals would pay for AI capabilities from their CRM provider, a decrease from 46%.

From Barron's Dec. 9, 2025

Vocabulary.com logo
by dictionary.com

Dictionary.com's Learning Companion

Go beyond just looking up words.
Remember them forever with VocabTrainer.

Start training