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Financial Ombudsman

British  

noun

  1. any of five British ombudsmen: the Banking Ombudsman , set up in 1986 to investigate complaints from bank customers; the Building Society Ombudsman , set up in 1987 to investigate complaints from building society customers; the Insurance Ombudsman , set up in 1981 to investigate complaints by policyholders (since 1988 this ombudsman has also operated a Unit Trust Ombudsman scheme); the Investment Ombudsman set up in 1989 to investigate complaints by investors (the Personal Investment Authority Ombudsman is responsible for investigating complaints by personal investors); and the Pensions Ombudsman , set up in 1993 to investigate complaints regarding pension schemes

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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UK Finance, which speaks for banks, says only a small number of cases ever fall outside the deadline and victims can complain to the Financial Ombudsman Service.

From BBC ● Apr. 27, 2026

Eventually, she requested a refund through her bank and complained to the UK's Financial Ombudsman Service.

From BBC ● Apr. 27, 2025

Derai appealed to the Financial Ombudsman Service, an organisation that resolves disputes between businesses and customers.

From BBC ● Nov. 29, 2024

You can read guidance on motor finance complaints on the Financial Ombudsman site here, and guidance from the Financial Conduct Authority here.

From BBC ● Apr. 12, 2024

Trading Standards helped him secure the victory and said it is one of the biggest cases ever awarded by the Financial Ombudsman.

From BBC ● Feb. 6, 2024

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