Financial Ombudsman

British  

noun

1. any of five British ombudsmen: the Banking Ombudsman , set up in 1986 to investigate complaints from bank customers; the Building Society Ombudsman , set up in 1987 to investigate complaints from building society customers; the Insurance Ombudsman , set up in 1981 to investigate complaints by policyholders (since 1988 this ombudsman has also operated a Unit Trust Ombudsman scheme); the Investment Ombudsman set up in 1989 to investigate complaints by investors (the Personal Investment Authority Ombudsman is responsible for investigating complaints by personal investors); and the Pensions Ombudsman , set up in 1993 to investigate complaints regarding pension schemes

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Example Sentences

See Examples For:

Financial Ombudsman

The pair reported the scam to Santander but were told it was unable to refund the money, which led them to make an appeal to the Financial Ombudsman Service.

From BBC ● Mar. 29, 2026

"It was the Financial Ombudsman that dealt with matter. It contacted the bank," Asit said.

From BBC ● Mar. 29, 2026

Revolut says it cannot comment on Jack’s case as it is being looked at by the Financial Ombudsman Service.

From BBC ● Oct. 14, 2024

The Financial Ombudsman ruled that the bank "had failed to act fairly" as the customer had not been made aware that her package included a £1,600 commission to a credit broker.

From BBC ● Apr. 12, 2024

Trading Standards helped him secure the victory and said it is one of the biggest cases ever awarded by the Financial Ombudsman.

From BBC ● Feb. 6, 2024