Financial Ombudsman

British  

noun

1. any of five British ombudsmen: the Banking Ombudsman , set up in 1986 to investigate complaints from bank customers; the Building Society Ombudsman , set up in 1987 to investigate complaints from building society customers; the Insurance Ombudsman , set up in 1981 to investigate complaints by policyholders (since 1988 this ombudsman has also operated a Unit Trust Ombudsman scheme); the Investment Ombudsman set up in 1989 to investigate complaints by investors (the Personal Investment Authority Ombudsman is responsible for investigating complaints by personal investors); and the Pensions Ombudsman , set up in 1993 to investigate complaints regarding pension schemes

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Example Sentences

"It was the Financial Ombudsman that dealt with matter. It contacted the bank," Asit said.

From BBC • Mar. 29, 2026

Michael is continuing to engage with the Financial Ombudsman Service in hope of recouping some of his father's money.

From BBC • Nov. 24, 2025

Eventually, she requested a refund through her bank and complained to the UK's Financial Ombudsman Service.

From BBC • Apr. 27, 2025

Derai appealed to the Financial Ombudsman Service, an organisation that resolves disputes between businesses and customers.

From BBC • Nov. 29, 2024

With several dozen employees and a turnover of around £11m, the company is not afforded the same protections as individual consumers, such as the Financial Ombudsman Service or the Contingent Reimbursement Model code.

From BBC • Oct. 21, 2023