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call center

American  
[kawl sen-ter] / ˈkɔl ˌsɛn tər /

noun

  1. an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.


Etymology

Origin of call center

First recorded in 1975–80

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

You can only book it by calling a call center.

From Slate • Jun. 6, 2026

My mom worked a number of service jobs over the course of her life, whether it was as a baker or a florist at a grocery store or working at a customer call center.

From Salon • Apr. 27, 2026

Dealing with a call center or an automated teller might have been exasperating.

From Barron's • Apr. 14, 2026

Most of the people you encounter on the phone from a call center would likely not be.

From MarketWatch • Mar. 30, 2026

Bigari, who created the call center for his own restaurants, was happy to oblige—for a small fee per transaction.

From "The World Is Flat" by Thomas L. Friedman

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