call center
an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.
Origin of call center
1Words Nearby call center
Dictionary.com Unabridged Based on the Random House Unabridged Dictionary, © Random House, Inc. 2024
How to use call center in a sentence
In New York’s Rockland County, officials have set up an ancillary call center, which has at least 35 lines.
A big hurdle for older Americans trying to get vaccinated: Using the internet | Rebecca Heilweil | January 27, 2021 | VoxWhenever jurisdictions set up hot lines for the technologically unsavvy, their call centers are immediately overwhelmed.
The lender was looking to transform a 6,000-person call center toward a more intelligent, AI-enabled approach with greater use of automation.
Banks need to strike the right balance for digital transformation | Martha Leibs | January 15, 2021 | MIT Technology ReviewArçelik experienced conversion rates of up to 24 percent as customer information gave call center agents what they needed to improve outcomes on customer calls.
“If you are calling to make an appointment, please note that our call center is experiencing high volume,” an alert posted to the Fairfax County Health Department website said, steering residents to an online portal.
D.C., Northern Virginia move to second phase of coronavirus vaccinations, targeting older residents | Antonio Olivo, Lola Fadulu, Ovetta Wiggins | January 11, 2021 | Washington Post
Note: UNICOR uses its inmates for everything from call center operators to human demolishers of old computers.
How a ‘Real Housewife’ Survives Prison: ‘I Don’t See [Teresa Giudice] Having a Cakewalk Here’ | Michael Howard | January 6, 2015 | THE DAILY BEASTA click sends a user to a statement, a list of passenger nationalities, emergency call-center numbers, and other information.
The Presumed Crash of AirAsia Flight QZ8501 Is Nothing Like MH370 | Lennox Samuels | December 29, 2014 | THE DAILY BEASTDedee says there was no response from the Ebola call center when she called them.
‘Her Survival Was a Miracle’: The 6-Year-Old Who Beat Ebola | Wade C.L. Williams | October 23, 2014 | THE DAILY BEASTTo date, our call center has taken more than 117,000 Spanish-language calls.
The GOP Couldn’t Kill Obamacare, but Hispanics Could | Patricia Murphy | December 9, 2013 | THE DAILY BEASTThe poor call center guy, he is not responsible for Obamacare.
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