call centre

British

noun

an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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call centre

“A bank customer may never again open their bank app, contact a call centre, or visit a branch,” the Jarden analysts warn.

From The Wall Street Journal ● Sep. 17, 2026

But with the Department for Work and Pensions expanding its AI-assisted call centre and local councils following suit, she says older people are increasingly feeling shut out by new technology when contacting services they need.

From BBC ● Aug. 20, 2026

Theresa got a job working full time in a bank customer service call centre.

From BBC ● Jun. 6, 2026

Five Albanian nationals were arrested, including the suspected mastermind and owner of the call centre, who was remanded into custody pending trial.

From Barron's ● Jun. 5, 2026

Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's ● Feb. 20, 2026

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Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023