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call centre

British  

noun

  1. an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

The firm made 88 roles redundant last year when it moved a call centre to Egypt and cut 1,500 jobs in 2024.

From BBC • Apr. 30, 2026

Jade Franks was working in a call centre when she was accepted to the University of Cambridge.

From BBC • Feb. 21, 2026

Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's • Feb. 20, 2026

But as the technology improves and becomes more affordable, it could threaten the country's huge call centre industry.

From Barron's • Feb. 18, 2026

One example is in the call centre, where AI will increasingly be used.

From BBC • Aug. 7, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023

Idioms from The American Heritage® Idioms Dictionary copyright © 2002, 2001, 1995 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company.