call centre

British

noun

an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Theresa got a job working full time in a bank customer service call centre.

From BBC • Jun. 6, 2026

Five Albanian nationals were arrested, including the suspected mastermind and owner of the call centre, who was remanded into custody pending trial.

From Barron's • Jun. 5, 2026

Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's • Feb. 20, 2026

Jason, who works as a call centre manager, says the impact has been both emotional and financial.

From BBC • Jan. 5, 2026

Fiona Coleman runs QStory, a firm which is using AI to offer human call centre workers more flexibility in their shift patterns.

From BBC • Nov. 2, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023