call centre

British

noun

an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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call centre

“A bank customer may never again open their bank app, contact a call centre, or visit a branch,” the Jarden analysts warn.

From The Wall Street Journal ● Sep. 17, 2026

Teleperformance, the world's largest call centre operator and one of the Philippines' biggest private employers, has said AI offers an opportunity to augment rather than replace its workforce.

From BBC ● Aug. 4, 2026

The firm made 88 roles redundant last year when it moved a call centre to Egypt and cut 1,500 jobs in 2024.

From BBC ● Apr. 30, 2026

Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's ● Feb. 20, 2026

But as the technology improves and becomes more affordable, it could threaten the country's huge call centre industry.

From Barron's ● Feb. 18, 2026

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023