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call centre

British  

noun

  1. an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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Five Albanian nationals were arrested, including the suspected mastermind and owner of the call centre, who was remanded into custody pending trial.

From Barron's Jun. 5, 2026

But as the technology improves and becomes more affordable, it could threaten the country's huge call centre industry.

From Barron's Feb. 18, 2026

Emir first got into the industry after being made redundant from his job in a call centre, using his redundancy money to buy a van and sell fish and chips opposite Ouday's pub in Swansea.

From BBC Jan. 15, 2026

"It is nice to know that in an accident the bike can send information like location, speed and direction of travel to the call centre."

From BBC Nov. 12, 2025

When she graduated from university she worked in a call centre but "ended up taking sick leave and then having to resign in a very short space of time".

From BBC Nov. 5, 2025

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