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call centre

British

noun

an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

"It is nice to know that in an accident the bike can send information like location, speed and direction of travel to the call centre."

From BBC

When she graduated from university she worked in a call centre but "ended up taking sick leave and then having to resign in a very short space of time".

From BBC

At the same time, it triggers an alert to a private rapid-response call centre - professional response companies are common in South Africa - where a trained operator calls the user.

From BBC

Legislation currently proposed in the US to move off-shore call centres back to America also requires businesses to disclose the use of AI, and transfer a caller to a human if asked to do so.

From BBC

More than 100 business leaders have urged the government to make the assault of public-facing workers in any sector, from transport workers to call centre agents, a standalone offence.

From BBC

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023