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call centre

British  

noun

  1. an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's Feb. 20, 2026

But as the technology improves and becomes more affordable, it could threaten the country's huge call centre industry.

From Barron's Feb. 18, 2026

Emir first got into the industry after being made redundant from his job in a call centre, using his redundancy money to buy a van and sell fish and chips opposite Ouday's pub in Swansea.

From BBC Jan. 15, 2026

Jason, who works as a call centre manager, says the impact has been both emotional and financial.

From BBC Jan. 5, 2026

One success was an internal job postings tool, which gives call centre agents an opportunity to move into other roles in the company.

From BBC Aug. 7, 2025

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