caseworker

or case-work·er, case work·er

[ keys-wur-ker ]
/ ˈkeɪsˌwɜr kər /
|

noun

a person who does casework.
an investigator, especially of a social agency, who aids disadvantaged individuals or families chiefly by analysis of their problems and through personal counseling.

Origin of caseworker

First recorded in 1930–35; case1 + worker
Dictionary.com Unabridged Based on the Random House Unabridged Dictionary, © Random House, Inc. 2019

Examples from the Web for caseworker