community management

American  

[kuh-myoo-ni-tee man-ij-muhnt] / kəˈmju nɪ ti ˌmæn ɪdʒ mənt /

noun

1. the work of recruiting, nurturing, and growing a community online, as for a website or video game, to improve engagement and retention of users or subscribers.

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Other Word Forms

• community manager
  noun

Etymology

Origin of community management

First recorded in 1995–2000 for online community management

Example Sentences

Roles like game marketing, community management, user experience design, game analytics and QA testing are integral to a game’s success, he said.

From Los Angeles Times • Jan. 17, 2024

Per the affected workers’ own tweets, this has so far included those working on algorithm transparency, content moderation, community management, human resources, and senior engineering roles, among others.

From Slate • Nov. 4, 2022

Mr Tuo sent a message to the local community management team asking for an ambulance.

From BBC • Nov. 2, 2022

To provide some at-home quarantine entertainment with “fun, unique, community-driven chaos,” said Robin Boehlen, the org’s community management lead.

From Washington Post • Apr. 15, 2020

Victoria Tran does community management for Kitfox Games, which has previously published games like Dwarf Fortress and is currently developing a handful more, including Boyfriend Dungeon.

From The Verge • Apr. 1, 2020