community management

American  

[kuh-myoo-ni-tee man-ij-muhnt] / kəˈmyu nɪ ti ˌmæn ɪdʒ mənt /

noun

1. the work of recruiting, nurturing, and growing a community online, as for a website or video game, to improve engagement and retention of users or subscribers.

---

Other Word Forms

• community manager
  noun

Etymology

Origin of community management

First recorded in 1995–2000 for online community management

Example Sentences

Jessica Folsom, ESO's director of community management, tells Newsbeat that Zenimax does have teams able to step in where players are facing harassment.

From BBC • Jun. 17, 2024

Roles like game marketing, community management, user experience design, game analytics and QA testing are integral to a game’s success, he said.

From Los Angeles Times • Jan. 17, 2024

To provide some at-home quarantine entertainment with “fun, unique, community-driven chaos,” said Robin Boehlen, the org’s community management lead.

From Washington Post • Apr. 15, 2020

Overall, says Carroll, community management is about making sure that players and developers are on the same page.

From The Verge • Apr. 1, 2020

Prudence is joined this week by Justine D’Souza, a social media community management professional who also works for a youth helpline.

From Slate • Feb. 20, 2019