CRM

British

abbreviation

customer relationship management

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Crux Capital, an early-stage venture capital fund, also decided to build a custom CRM after struggling to find SaaS offerings that fit its needs.

From The Wall Street Journal • Mar. 4, 2026

In the ad he seems to stand astride the world, a 2010s Michael Bay–style epic zoom-out to space revealing the global reach of both his vacant stare and the Salesforce CRM.

From Slate • Feb. 8, 2026

CRM now trades above the 200-day simple moving average for the first time since early March.

From Barron's • Dec. 24, 2025

"The starting point for the CRM code is the bank has to reimburse," he said.

From BBC • Dec. 22, 2025

Veeva broke off its partnership with Salesforce in 2022 and released Vault CRM, its customer relationship management platform, two years later to replace software it had built using Salesforce technology.

From Barron's • Nov. 21, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023