Dictionary.com
Thesaurus.com

CRM

British  

abbreviation

  1. customer relationship management

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

See Examples For:

Not too long ago, Salesforce CRM -1.97%decrease; down pointing triangle and other corporate-software companies were getting punished by investors convinced that their expensive off-the-shelf products would soon be replaced with cheaper AI-concocted versions.

From The Wall Street Journal ● Sep. 8, 2026

“The laggards sit squarely in AI’s crosshairs: creative tools, CRM, workflow automation, and productivity software, where investors are reassessing the durability of their competitive advantages and future growth.”

From Barron's ● Jun. 8, 2026

Before working with OverAI, CarboNet’s Schonbrun said he tested different CRM providers, including Salesforce, but often found issues with their overhead and a user experience that was sometimes frustrating for salespeople.

From The Wall Street Journal ● Mar. 4, 2026

In the ad he seems to stand astride the world, a 2010s Michael Bay-style epic zoom-out to space revealing the global reach of both his vacant stare and the Salesforce CRM.

From Slate ● Feb. 8, 2026

In the 1990s, Siebel Systems dominated customer relations management software, known as CRM.

From Barron's ● Jan. 14, 2026

Random Word

Spin the wheel and learn a new word!

Get a word

Vocabulary.com logo
by dictionary.com

Dictionary.com's Learning Companion

Go beyond just looking up words.
Remember them forever with VocabTrainer.

Start training