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CRM

British  

abbreviation

  1. customer relationship management

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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“The laggards sit squarely in AI’s crosshairs: creative tools, CRM, workflow automation, and productivity software, where investors are reassessing the durability of their competitive advantages and future growth.”

From Barron's Jun. 8, 2026

Sankar said the company had replaced its own “legacy” customer relationship management, or CRM, tool with an “AI-first solution” in a matter of months.

From Barron's May 5, 2026

Salesforce CRM 3.41%increase; green up pointing triangle expects revenue to grow in the current fiscal year at about the same rate as it did the year before, as investors worry about AI’s threat to software.

From The Wall Street Journal Feb. 25, 2026

In the ad he seems to stand astride the world, a 2010s Michael Bay–style epic zoom-out to space revealing the global reach of both his vacant stare and the Salesforce CRM.

From Slate Feb. 8, 2026

"The starting point for the CRM code is the bank has to reimburse," he said.

From BBC Dec. 22, 2025

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