CRM

British  

abbreviation

1. customer relationship management

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Example Sentences

Business technology leaders say smaller firms don’t encounter the same level of human, regulatory and legal complexities as they do, and can more easily vibe-code CRM or ERP software to suit their needs.

From The Wall Street Journal

Godbole, the tech chief at Lowe’s, said it’s not likely that all employees will need a “full-fledged” CRM in the future, and more likely they’ll need a simpler, AI agent or chat-based interface for the software.

From The Wall Street Journal

Small and midsize companies are using AI tools to build custom CRM software, displacing established vendors and causing investor concern.

From The Wall Street Journal

That’s why many companies who want to build their own enterprise-grade CRMs end up working with a vibe coding vendor, some of whom offer customizable CRM templates companies can build on, said Adnan Zijadic, a senior principal analyst at Gartner.

From The Wall Street Journal

OverAI, a startup with five full time employees and $6.35 million in venture funding, offers a conversational “AI Architect,” that helps companies build their CRM, or any other given system in natural language, while also pulling in prebuilt components, like permissioning systems and security alerts, said co-founder and Chief Executive Mollie Breen.

From The Wall Street Journal