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CRM

British  

abbreviation

  1. customer relationship management

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Schonbrun ultimately opted to build his own custom CRM for the 65-person company with the help of AI.

From The Wall Street Journal • Mar. 4, 2026

In the ad he seems to stand astride the world, a 2010s Michael Bay-style epic zoom-out to space revealing the global reach of both his vacant stare and the Salesforce CRM.

From Slate • Feb. 8, 2026

"The starting point for the CRM code is the bank has to reimburse," he said.

From BBC • Dec. 22, 2025

Veeva broke off its partnership with Salesforce in 2022 and released Vault CRM, its customer relationship management platform, two years later to replace software it had built using Salesforce technology.

From Barron's • Nov. 21, 2025

He’s not spending two hours updating data on a CRM system at 10 o’clock at night anymore, but he does still spend that time working.

From The Wall Street Journal • Oct. 10, 2025