Dictionary.com
Thesaurus.com
Showing results for customer-facing. Search instead for customer buying.

customer-facing

British  

adjective

  1. interacting or communicating directly with customers

    good customer-facing skills

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

See Examples For:

SAP said that hiring, external spending, and internal travel would be subject to greater discipline, but customer-facing activities and critical AI initiatives would go on as normal.

From The Wall Street Journal Jul. 2, 2026

"This has been rolled out to all of our hotels, supported by training for our 12,000 customer-facing colleagues."

From BBC Mar. 16, 2026

Just as texture is now the telltale sign of a real photograph, finally giving pores and wrinkles the promotion to a customer-facing role they deserve, linguistic variety and uninhibited honesty will become certificates of authenticity.

From Slate Jan. 7, 2026

“AI will also play a key role in store associate training, reinvesting time for more customer-facing duties and driving new purchasing journeys.”

From MarketWatch Jan. 2, 2026

Consumer psychologists often urge companies with customer-facing businesses to adopt a single “snakelike” form of line, as opposed to offering several different queues, to speak with an employee.

From Barron's Nov. 17, 2025

Vocabulary.com logo
by dictionary.com

Dictionary.com's Learning Companion

Go beyond just looking up words.
Remember them forever with VocabTrainer.

Start training