customer-facing

British  

adjective

1. interacting or communicating directly with customers

   good customer-facing skills

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Example Sentences

Just as texture is now the telltale sign of a real photograph, finally giving pores and wrinkles the promotion to a customer-facing role they deserve, linguistic variety and uninhibited honesty will become certificates of authenticity.

From Slate

“AI will also play a key role in store associate training, reinvesting time for more customer-facing duties and driving new purchasing journeys.”

From MarketWatch

The Institute of Customer Service told BBC South East 40% of customer-facing staff had faced some level of abusive behaviour, according to its research.

From BBC

Google’s Gemini models power a range of customer-facing experiences from Home Depot to Wendy’s.

From The Wall Street Journal

Consumer psychologists often urge companies with customer-facing businesses to adopt a single “snakelike” form of line, as opposed to offering several different queues, to speak with an employee.

From Barron's