customer-facing
Britishadjective
Example Sentences
Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.
Some are rolling out customer-facing GenAI chatbots, but it’s more for the purpose of ticking a box than driving real value.
From The Wall Street Journal ● Jul. 28, 2026
Just as texture is now the telltale sign of a real photograph, finally giving pores and wrinkles the promotion to a customer-facing role they deserve, linguistic variety and uninhibited honesty will become certificates of authenticity.
From Slate ● Jan. 7, 2026
“AI will also play a key role in store associate training, reinvesting time for more customer-facing duties and driving new purchasing journeys.”
From MarketWatch ● Jan. 2, 2026
The Institute of Customer Service told BBC South East 40% of customer-facing staff had faced some level of abusive behaviour, according to its research.
From BBC ● Jan. 2, 2026
Consumer psychologists often urge companies with customer-facing businesses to adopt a single “snakelike” form of line, as opposed to offering several different queues, to speak with an employee.
From Barron's ● Nov. 17, 2025
Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023
Idioms from The American Heritage® Idioms Dictionary copyright © 2002, 2001, 1995 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company.
