customer-facing

British  

adjective

1. interacting or communicating directly with customers

   good customer-facing skills

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Example Sentences

Chinese consumer platforms are integrating artificial intelligence directly into customer-facing functions to stabilize margins and reshape competition.

From Barron's

Workers in “customer-facing sales” roles will be significantly affected by the layoffs, and the cost savings will be reinvested in the company’s priorities through the fiscal year ending January 2027, the company said in a filing to the U.S.

From Los Angeles Times

The company said a significant portion of the job cuts will be within customer-facing sales functions.

From The Wall Street Journal

Asked about the issue at an Institute for Government conference earlier on Tuesday, Darren Jones, the minister responsible for rolling out the policy, said it would be a "route to the digital transformation of customer-facing public services".

From BBC

Just as texture is now the telltale sign of a real photograph, finally giving pores and wrinkles the promotion to a customer-facing role they deserve, linguistic variety and uninhibited honesty will become certificates of authenticity.

From Slate