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customer-facing

adjective

  1. interacting or communicating directly with customers

    good customer-facing skills

“Collins English Dictionary — Complete & Unabridged” 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012


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Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Also, unlike Google and Microsoft, Oracle essentially has no competing AI customer-facing products: Instead of competing with large language models like OpenAI, it serves them, giving Oracle a Switzerland-like positioning.

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Executives say the technology allows them to grow the number of customer-facing roles while reducing more menial operating roles.

Around 60% of the UK's workforce are in some form of customer-facing role across sectors such as retail, transport and hospitality, according to the Institute.

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In its survey, 43% of customer-facing workers questioned said they have experienced customer hostility over the past six months - a 20% rise on the year before.

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It told the BBC on Wednesday that customer-facing systems were back to normal.

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customercustomer relationship management