customer-facing

British  

adjective

1. interacting or communicating directly with customers

   good customer-facing skills

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Example Sentences

Capital One still uses closed models for use cases such as employee productivity, but for customer-facing tools, it opts for open models, according to Naphade.

From The Wall Street Journal

"This has been rolled out to all of our hotels, supported by training for our 12,000 customer-facing colleagues."

From BBC

OpenAI and Amazon also plan to develop customized models that can power Amazon’s customer-facing applications.

From Barron's

Chinese consumer platforms are integrating artificial intelligence directly into customer-facing functions to stabilize margins and reshape competition.

From Barron's

Workers in “customer-facing sales” roles will be significantly affected by the layoffs, and the cost savings will be reinvested in the company’s priorities through the fiscal year ending January 2027, the company said in a filing to the U.S.

From Los Angeles Times