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customer-facing

British

adjective

interacting or communicating directly with customers

good customer-facing skills

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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See Examples For:

customer-facing

"This has been rolled out to all of our hotels, supported by training for our 12,000 customer-facing colleagues."

From BBC ● Mar. 16, 2026

Just as texture is now the telltale sign of a real photograph, finally giving pores and wrinkles the promotion to a customer-facing role they deserve, linguistic variety and uninhibited honesty will become certificates of authenticity.

From Slate ● Jan. 7, 2026

Google’s Gemini models power a range of customer-facing experiences from Home Depot to Wendy’s.

From The Wall Street Journal ● Dec. 2, 2025

Consumer psychologists often urge companies with customer-facing businesses to adopt a single “snakelike” form of line, as opposed to offering several different queues, to speak with an employee.

From Barron's ● Nov. 17, 2025

The company is also streamlining its customer-facing approach.

From MarketWatch ● Nov. 6, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023