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customer-facing

British

adjective

interacting or communicating directly with customers

good customer-facing skills

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

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See Examples For:

customer-facing

"This has been rolled out to all of our hotels, supported by training for our 12,000 customer-facing colleagues."

From BBC ● Mar. 16, 2026

OpenAI and Amazon also plan to develop customized models that can power Amazon’s customer-facing applications.

From Barron's ● Feb. 27, 2026

Just as texture is now the telltale sign of a real photograph, finally giving pores and wrinkles the promotion to a customer-facing role they deserve, linguistic variety and uninhibited honesty will become certificates of authenticity.

From Slate ● Jan. 7, 2026

The company is also streamlining its customer-facing approach.

From MarketWatch ● Nov. 6, 2025

The company is also exploring customer-facing AI, including a product where viewers can converse with AI to explore the streaming catalog and decide what they want to watch.

From The Wall Street Journal ● Oct. 22, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023