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emotional labor

American  
[ih-moh-shuh-nl ley-ber] / ɪˈmoʊ ʃə nl ˈleɪ bər /

noun

  1. the sum of small acts performed by one person to make other people’s lives more pleasant and to protect them from negativity, including hiding the effort required to do so.

  2. the suppression of negative emotion and the assumption of a polite and cheerful facade at work, especially by employees in the service industry, as waitstaff, flight attendants, sales clerks, etc.


Etymology

Origin of emotional labor

First recorded in 1980–85

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

See Examples For:

It’s more emotional labor for you, with little actual payback.

From MarketWatch Jun. 22, 2026

The term ‘passive income’ doesn’t begin to describe the emotional labor of dealing with short-term renters.

From MarketWatch Jun. 9, 2026

The emotional labor needed to deal with 2025 is like a rotten, toxic relationship, and I’d rather hide out in my cozy apartment from the looming monster.

From Salon Jan. 4, 2025

My husband and I have been arguing nonstop about emotional labor and my ongoing attempts to decenter him in our marriage.

From Los Angeles Times Sep. 20, 2024

She could not determine whether she was checked by fear or him, or by inertia—by dislike of the emotional labor of the "scenes" which would be involved in asserting independence.

From Main Street by Lewis, Sinclair

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