Financial Ombudsman

British  

noun

1. any of five British ombudsmen: the Banking Ombudsman , set up in 1986 to investigate complaints from bank customers; the Building Society Ombudsman , set up in 1987 to investigate complaints from building society customers; the Insurance Ombudsman , set up in 1981 to investigate complaints by policyholders (since 1988 this ombudsman has also operated a Unit Trust Ombudsman scheme); the Investment Ombudsman set up in 1989 to investigate complaints by investors (the Personal Investment Authority Ombudsman is responsible for investigating complaints by personal investors); and the Pensions Ombudsman , set up in 1993 to investigate complaints regarding pension schemes

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Example Sentences

The Financial Ombudsman Service has been contacted for comment.

From BBC • Mar. 29, 2026

Michael is continuing to engage with the Financial Ombudsman Service in hope of recouping some of his father's money.

From BBC • Nov. 24, 2025

The plans should lead to upfront checks on affordability, as well as faster access to refunds for consumers, and the right to complain to the Financial Ombudsman.

From BBC • Jul. 17, 2025

You can read guidance on motor finance complaints on the Financial Ombudsman site here, and guidance from the Financial Conduct Authority here.

From BBC • Apr. 12, 2024

With several dozen employees and a turnover of around £11m, the company is not afforded the same protections as individual consumers, such as the Financial Ombudsman Service or the Contingent Reimbursement Model code.

From BBC • Oct. 21, 2023