helpline
noun
a telephone line operated by a charitable organization for people in distress
a telephone line operated by a commercial organization to provide information
Collins English Dictionary - Complete & Unabridged 2012 Digital Edition
© William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins
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Examples from the Web for helpline
Contemporary Examples of helpline
And the overwhelming message that I took from my time on the helpline was that people worry about this holiday.
