a telephone line operated by a charitable organization for people in distress
a telephone line operated by a commercial organization to provide information

Collins English Dictionary - Complete & Unabridged 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Examples from the Web for helpline

Contemporary Examples of helpline

  • And the overwhelming message that I took from my time on the helpline was that people worry about this holiday.

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    Sam Sifton’s Thanksgiving Tips

    Katie Baker

    November 1, 2012