O2O
or O-to-O, o·2o, o-to-o
[ oh-too-oh ]
/ ˈoʊ tuˈoʊ /
online-to-offline (denoting business transactions in which the consumer finds and pays for a product or service online but receives it at the store or other business).
offline-to-online (denoting business transactions in which the consumer finds and receives a product or service at a store or other business but pays for it online, as with a smartphone).
Dictionary.com Unabridged
Based on the Random House Unabridged Dictionary, © Random House, Inc. 2020