pain point

American  

[peyn point] / ˈpeɪn ˌpɔɪnt /

noun

1. a problem, frustration, or troublesome issue, especially one experienced by consumers, customers, or employees.

   Getting stuck in a slow checkout line is a major pain point for grocery shoppers.

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Etymology

Origin of pain point

First recorded in 2000–05

Example Sentences

The inconsistency is a particular pain point for legacy broadcasters given the fees they pay Nielsen each year, said the two network executives.

From The Wall Street Journal • Apr. 14, 2026

Shorter lines would actually relieve pressure to get a funding deal done by taking away a major pain point.

From Salon • Mar. 25, 2026

That said, to anyone who’s had to catch a flight over the past few weeks, the hourslong wait at security checkpoints have been a bigger pain point than fuel prices and uncomfortable seats.

From Barron's • Mar. 25, 2026

AFHA-backed mortgages, for instance, require an appraisal and an inspection, which can be a pain point for sellers, but it’s required by the U.S. government since it is ultimately backing the loan.

From MarketWatch • Oct. 30, 2025

But wildfires remain a particular pain point for California.

From Los Angeles Times • Sep. 5, 2025