servqual

British

/ ˈsɜːvˌkwɒl /

noun

marketing the provision of high-quality products by an organization backed by a high level of service for consumers

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Etymology

Origin of servqual

C20: from _serv ( _ice ) ¹ + _qual ( _ity )

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023