telephone banking

British  

noun

1. a facility enabling customers to make use of banking services, such as oral payment instructions, account movements, raising loans, etc, over the telephone rather than by personal visit

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Example Sentences

At an unspecified point during 2023, the bank will introduce a block on all real-time payments to cryptocurrency exchanges made via telephone banking and in-branch payments, as well as online and mobile banking.

From Reuters • Nov. 4, 2022

On Saturday the bank's online banking and app stopped working and there were also issues in branches and with cards, cash machines and telephone banking.

From BBC • May 15, 2021

The rise of ATMs, telephone banking, the internet and now smartphones has led to declines of 5-8% a year in the number of visits to branches, according to Ian Walsh at the Boston Consulting Group.

From Economist • May 7, 2015

Unless you're a fan of long and arduous telephone banking calls or see Scrooge McDuck as a role model, neither is a good place for a pop musician to find themselves in.

From The Guardian • Aug. 13, 2010

"Our self-service quota has risen 10% since installing VoiceObjects," says Werner Wessinghage, 50, director of Postbank's call centers, online and telephone banking.

From Time Magazine Archive