total quality management

British

noun

TQM. an approach to the management of an organization that integrates the needs of customers with a deep understanding of the technical details, costs, and human-resource relationships of the organization

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

The franchisor could offer marketing support or provide the franchisee with total quality management tools and services.

From Forbes • May 1, 2015

It is a body that can be expanded by the addition of new ideas such as, say, lean manufacturing or total quality management, but its core principles have demonstrably stood the test of time.

From Economist • Jan. 16, 2014

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023