Historical & Current Events dictionary

cultural competence

[ kuhl-cher-uhl kom-pi-tuhns ]

What does cultural competence mean?

Cultural competence is the ability to effectively interact with people from cultures different from one’s own, especially through a knowledge and appreciation of cultural differences.

In general, competence means the quality of possessing the necessary skill or knowledge to handle a particular situation or task.

In cultural competence, this means having the knowledge and tact to understand people and treat them equitably despite cultural differences (which often result in very different views about what is expected or appropriate in a particular situation).

Cultural competence is often used in the context of medicine, in discussions about improving medical care for patients of all cultures. For example, knowing that some patients’ religious practices may prevent them from attending appointments at certain times may help a health care provider to provide better care by offering more flexible appointment times or other accommodations.

The term is also becoming more well-known in other contexts, such as in discussions of how to make workplaces more equitable and inclusive.

The adjective culturally competent is used to describe a person who has cultural competence or actions that demonstrate cultural competence.

Example: Any hospital that wants to improve patient outcomes should be training its staff in cultural competence.

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Related words

Mental Health Awareness Month, Asian American and Pacific Islander Heritage Month

Where does cultural competence come from?

The term cultural competence was first introduced in a 1989 paper by mental health researchers Terry L. Cross, Barbara J. Bazron, Karl W. Dennis, and Mareasa R. Isaacs. The paper focused on the treatment of children and how cultural differences can lead to inequitable care when medical organizations and staff are not culturally competent.

Since then, cultural competence training has become more common in medicine and other organizations that specialize in health and human services, such as government agencies.

Many medical organizations and research recognizes cultural competence as key to ensuring that all patients receive equitable care. This is supported by data showing significant disparities in medical care availability and treatment based on cultural differences, even when economic factors such as patient income and health insurance are accounted for.

Examples of cultural competence

Indiana University Health says an outside panel of experts looking into the death of a Black patient/doctor in December concludes she received proper medical care. However "cultural competence was not practiced by all providers" and some lacked empathy, compassion and awareness."
@JohnRussell99, May 12, 2021
Our collective experiences and expertise leave us ill-equipped to operate with credibility and cultural competence across partisan divides. The public health community also requires more effective outreach and representation within traditional Jewish and Muslim communities, among others, to address covid-19 and other threats.
Lindsey J. Leininger and Harold Pollack, The Washington Post, October 12, 2020

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Who uses cultural competence?

Cultural competence is associated with the field of medicine, but awareness and use of the term and concept has spread to other fields.

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Note

This is not meant to be a formal definition of cultural competence like most terms we define on Dictionary.com, but is rather an informal word summary that hopefully touches upon the key aspects of the meaning and usage of cultural competence that will help our users expand their word mastery.