customer relationship management

British

noun

CRM. the practice of building a strong relationship between a business and its customers and potential customers

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

According to OpenAI, Frontier allows corporations to connect their AI agents to use information stored in disparate data warehouses, customer relationship management systems, and other internal applications.

From Barron's

The situation in the Middle East remains highly sensitive, the head of Customer Relationship Management adds.

From The Wall Street Journal

ServiceNow increased revenue 22% in the third quarter, as AI demand from both existing customers and new customers grew, particularly in its customer relationship management business.

From The Wall Street Journal

Some investors have opted to lock in profits, the head of Customer Relationship Management says.

From The Wall Street Journal

“Renewed tensions or additional actions in the region could drive demand for gold and other safe-haven assets. Investors could remain sensitive to the next steps in the U.S.-Venezuela relationship,” the head of Customer Relationship Management adds.

From The Wall Street Journal

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023