The grammatical form denoting more than one person, place, thing, or idea.
Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.
Some developing economies face the threat of big job losses as AI tools are deployed, particularly those that have relied on the outsourcing of business processes, such as call centers and back-office services.
From The Wall Street Journal ● Aug. 4, 2026
German insurance publication Versicherungsmonitor first reported that roles in call centers at Allianz Partners, a subsidiary of Allianz, would primarily be affected at a time when AI tools are increasingly replacing manual tasks.
From MarketWatch ● Jul. 8, 2026
The Federal Communications Commission’s latest proposal to improve customer service aims to regulate offshore call centers.
From MarketWatch ● May 11, 2026
All over the country one encounters them on television, radio and billboards, with phone numbers leading to call centers that weed out weak claims.
From The Wall Street Journal ● Apr. 17, 2026
I was searching for software, brainpower, complex algorithms, knowledge workers, call centers, transmission protocols, breakthroughs in optical engineering—the sources of wealth in our day.
From "The World Is Flat" by Thomas L. Friedman
