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call centers

  • plural
    of call center.
    call center
    noun
    an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.

Example Sentences

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German insurance publication Versicherungsmonitor first reported that roles in call centers at Allianz Partners, a subsidiary of Allianz, would primarily be affected at a time when AI tools are increasingly replacing manual tasks.

From MarketWatch Jul. 8, 2026

The roughly $20 million loan to Afiniti, a Bermuda-based company making AI-powered software for customer call centers, was marked at 99% of cost, even though it appeared the company had failed to pay it off.

From The Wall Street Journal Jun. 20, 2026

The Federal Communications Commission’s latest proposal to improve customer service aims to regulate offshore call centers.

From MarketWatch May 11, 2026

Offshore call centers have been a target of consumer ire for decades, as companies moved customer service hubs to lower-cost locations including India.

From The Wall Street Journal Mar. 5, 2026

Parents of Truman students work at warehouses and call centers, and some supplement their incomes with shifts at fast-food restaurants.

From "Drama High" by Michael Sokolove

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