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call centre

British

noun

an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Jade Franks was working in a call centre when she was accepted to the University of Cambridge.

From BBC • Feb. 21, 2026

Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's • Feb. 20, 2026

But as the technology improves and becomes more affordable, it could threaten the country's huge call centre industry.

From Barron's • Feb. 18, 2026

Shaddick, 28, and Jenna were known in the area as a fun-loving couple who enjoyed socialising - he worked in a car parts factory while she worked in a call centre, both in Swansea.

From BBC • Feb. 14, 2026

One example is in the call centre, where AI will increasingly be used.

From BBC • Aug. 7, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023