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caseworker

American  
[keys-wur-ker] / ˈkeɪsˌwɜr kər /
Or case-worker,

noun

  1. a person who does casework.

  2. an investigator, especially of a social agency, who aids disadvantaged individuals or families chiefly by analysis of their problems and through personal counseling.


Etymology

Origin of caseworker

First recorded in 1930–35; case 1 + worker