a computer program designed to respond with conversational or informational replies to verbal or written messages from users.
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British Dictionary definitions for chatbot
a computer program in the form of a virtual e-mail correspondent that can reply to messages from computer users
Collins English Dictionary - Complete & Unabridged 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012