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contact centre

noun

  1. another name for call centre

“Collins English Dictionary — Complete & Unabridged” 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012


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Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

On 30 June, the Australian airline detected "unusual activity" on a platform used by its contact centre to store the data of six million people, including names, email addresses, phone numbers, birth dates and frequent flyer numbers.

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Their reunion, in a noisy contact centre, went well – but the following day Cassie was very tired, pale and limp.

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"Since the issues experienced by customers last year, we have increased staffing at our customer contact centre to reduce call wait times and continue enhancing our website using customer feedback."

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In the initial call to report the car down the embankment, Mr Wilson spoke to Brian Henry, a police sergeant who had volunteered to do overtime to help out at the Bilston Glen contact centre, which the sheriff described as a "confused, fractious working environment".

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The retailer said roles would be lost at its contact centre in Cheshire, in-store bakeries, and some local fulfilment centres.

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