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customer-facing

British

adjective

interacting or communicating directly with customers

good customer-facing skills

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Google’s Gemini models power a range of customer-facing experiences from Home Depot to Wendy’s.

From The Wall Street Journal

Consumer psychologists often urge companies with customer-facing businesses to adopt a single “snakelike” form of line, as opposed to offering several different queues, to speak with an employee.

From Barron's

The company is also streamlining its customer-facing approach.

From MarketWatch

The company is also exploring customer-facing AI, including a product where viewers can converse with AI to explore the streaming catalog and decide what they want to watch.

From The Wall Street Journal

CEO Brian Moynihan says on a call with analysts that digital innovation is driving both client engagement and operational efficiency, with AI now handling customer-facing interactions at scale and expanding into other business areas.

From The Wall Street Journal

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023