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customer relationship management

British  

noun

  1.  CRM.  the practice of building a strong relationship between a business and its customers and potential customers

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

“The broader fundamental backdrop remains constructive as ongoing central bank purchases continue to underpin longer-term demand for bullion,” says Konstantinos Chrysikos, head of Customer Relationship Management at Kudotrade, in an email.

From The Wall Street Journal • May 24, 2026

“Gold’s trajectory will remain closely tied to the developments in the Middle East and their impact on energy markets and inflation expectations,” says Konstantinos Chrysikos, head of Customer Relationship Management at Kudotrade, in an email.

From The Wall Street Journal • Apr. 21, 2026

The situation in the Middle East remains highly sensitive, the head of Customer Relationship Management adds.

From The Wall Street Journal • Feb. 4, 2026

Some investors have opted to lock in profits, the head of Customer Relationship Management says.

From The Wall Street Journal • Jan. 15, 2026

“A softer dollar has reinforced this narrative, enhancing gold’s appeal,” the head of Customer Relationship Management adds.

From The Wall Street Journal • Dec. 17, 2025

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