pain point

American  

[peyn point] / ˈpeɪn ˌpɔɪnt /

noun

1. a problem, frustration, or troublesome issue, especially one experienced by consumers, customers, or employees.

   Getting stuck in a slow checkout line is a major pain point for grocery shoppers.

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Etymology

Origin of pain point

First recorded in 2000–05

Example Sentences

"This is undoubtedly going to be a pain point for the US economy," Knightley said.

From Barron's

One issue cited by current and former employees is the lack of a cohesive experience across the different Copilots, a user pain point Nadella has flagged in the past.

From The Wall Street Journal

Higher input costs could be a particular pain point in China, where growth momentum is more fragile.

From The Wall Street Journal

Housing affordability remains a key pain point for many American households.

From MarketWatch

Rapaport may be Season 4’s obvious pain point, but it has its pleasures too.

From Salon