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pain point

American  
[payn point] / ˈpeɪn ˌpɔɪnt /

noun

  1. a problem, frustration, or troublesome issue, especially one experienced by consumers, customers, or employees.

    Getting stuck in a slow checkout line is a major pain point for grocery shoppers.


Etymology

Origin of pain point

First recorded in 2000–05


Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

See Examples For:

Spending on medical costs—a pain point for large insurers in recent years—continues to show signs of improvement.

From Barron's ● Oct. 13, 2026

And that’s a pain point for me, that I was not where I should have been, where I was needed.

From Los Angeles Times ● Sep. 20, 2026

Seat downgrades are increasingly becoming a pain point for passengers in this era of packed flights and fees on practically every seat on the plane.

From The Wall Street Journal ● Sep. 16, 2026

So if snaking standard TSA lanes and unpacking at the checkpoint is a pain point, this is your most affordable program.

From The Wall Street Journal ● Sep. 2, 2026

Creating an open dialogue might help her open up about whatever pain point she is repeatedly encountering.

From MarketWatch ● Jul. 29, 2026

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