troubleshooting

American  

[truhb-uhl-shoot-ing] / ˈtrʌb əlˌʃut ɪŋ /

noun

1. the act or process of discovering and resolving problems, disputes, or mechanical or technical issues.

   The first step in cellphone troubleshooting is simple: restart your device.

   The customer support position involves troubleshooting, researching solutions, and providing resolutions to consumer problems.

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adjective

1. of or relating to the process of discovering and resolving problems, disputes, or mechanical or technical issues.

   If you’ve already tried some troubleshooting steps before emailing us, please make sure to mention them.

Etymology

Origin of troubleshooting

First recorded in 1915–20; troubleshoot ( def. ) + -ing ¹ ( def. ) for the noun; troubleshoot ( def. ) + -ing ² ( def. ) for the adjective

Example Sentences

Some 48 hours after Monteiro posted about his novel Guinness, Wagner was in his bar for a troubleshooting session.

From The Wall Street Journal • Mar. 19, 2026

However, by rapidly sorting through massive health datasets, generative AI may allow researchers to spend less time troubleshooting code and more time interpreting results and asking meaningful scientific questions.

From Science Daily • Feb. 21, 2026

The staff at units handling return processing, customer service and troubleshooting are almost 20% smaller, according to a Treasury Department watchdog report last fall.

From MarketWatch • Jan. 8, 2026

Reliable and responsive customer support can also make a significant difference when troubleshooting issues.

From Salon • Nov. 30, 2025

The troubleshooting sheet has a list of things to try if communication is lost.

From "The Martian" by Andy Weir