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Synonyms

troubleshoot

American  
[truhb-uhl-shoot] / ˈtrʌb əlˌʃut /
Or trouble-shoot

verb (used without object)

troubleshooted, troubleshot, troubleshooting
  1. to act or be employed as an expert in discovering and eliminating problems or malfunctions in software, mechanical equipment, etc..

    She troubleshoots for a large industrial firm.


verb (used with object)

troubleshooted, troubleshot, troubleshooting
  1. to discover and eliminate problems or malfunctions in (software, mechanical equipment, etc.).

    When using web conferencing platforms, it's important to troubleshoot your tech before joining the call.

  2. to discover and eliminate (problems or malfunctions in software, mechanical equipment, etc).

    I had to troubleshoot an error that was freezing me out of the program.

Usage

What does troubleshoot mean? To troubleshoot is to resolve a dispute, fix a problem, or eliminate something that causes trouble, as in Before throwing away your toaster, why not troubleshoot it to find the problem?To troubleshoot is also to act or work as a troubleshooter, as in Naomi was promoted to troubleshoot the IT department’s toughest issues. A troubleshooter is often a person with good problem-solving skills and a deep knowledge about the thing they’re troubleshooting. Both troubleshooted and troubleshot are acceptable past tense versions of the verb troubleshoot. Because shooted is not the past tense of shoot, you may hear troubleshot more often. Example: I tried to troubleshoot the app myself, but it just isn’t working right.

Etymology

Origin of troubleshoot

First recorded in 1930–35; back formation from troubleshooter

Explanation

When you troubleshoot, you solve problems, usually by tracking down their sources. If you have difficulty using your new computer, you can call customer service and have someone help you troubleshoot. Teachers can help students troubleshoot, going back over math tests to see where they ran into problems, and online support for your cell phone or computer is always available to troubleshoot any issues you run into. The verb troubleshoot has been around since the early 1900's, from the noun troubleshooter, or in the 1890's, trouble-shooter. This was the name given to workers who repaired telegraph or telephone lines.

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Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

See Examples For:

Technicians troubleshoot problems with factory machinery, fixing hiccups that could jam up production of backlogged 737 MAX jets.

From The Wall Street Journal ● Oct. 1, 2026

“With the vacation-rental or home-exchange sites, there’s no person to call, so we wouldn’t be able to properly troubleshoot if anything went sideways.”

From MarketWatch ● Feb. 19, 2026

That’s another reason Wicks will be on site, aiming to help those who may be new to AR, or to troubleshoot on the various devices audience members may bring.

From Los Angeles Times ● Jan. 21, 2026

They were able to troubleshoot connection issues and explain technical features clearly.

From Salon ● Dec. 10, 2025

Line Monitors and Sniffers were commercially available, and legal; equipment that was nomi- nally designed to troubleshoot networks.

From Terminal Compromise: computer terrorism: when privacy and freedom are the victims: a novel by Winn Schwartau

I troubleshooted through zoom meetings and real-time conversations, and I was able to make the photos I wanted for three weeks.

From Seattle Times ● Feb. 25, 2024

On Wednesday, with a full class of North Kitsap High School students in Poulsbo on a Zoom call, Campbell frantically troubleshooted her computer webcam with her school district’s IT department with no success.

From Seattle Times ● Sep. 12, 2020

For some of them, it was just troubleshooting; did I enter the wrong number?

From Slate ● Sep. 24, 2026

He’s the co-founder of Keel, which makes artificial-intelligence troubleshooting software for IT teams.

From The Wall Street Journal ● Aug. 22, 2026

My wife does the bulk of the troubleshooting on these problems, bless her.

From Los Angeles Times ● Jul. 1, 2026

Agentic-AI systems will act on behalf of users — negotiating, troubleshooting and completing transactions directly with other systems.

From MarketWatch ● May 11, 2026

Back when JPL's Nerd Brigade hacked the rover and Pathfinder to be a poor man's IM client, they sent me a cheat sheet for troubleshooting.

From "The Martian" by Andy Weir

Her hosting provider, Simplecast, troubleshot her RSS feed to ensure nothing strange was going on, she says, and, “at the end, they were like, ‘That’s really weird, it must be a RadioPublic problem.’”

From The Verge ● Nov. 23, 2021

“In the fog system of ‘Hadestown,’ we found mold,” Mazzella said, in the “Hey, no biggie” tone of a guy who has troubleshot everything.

From Washington Post ● Oct. 20, 2021

Women put together, operated, and troubleshot work on these computers.

From The Verge ● Aug. 16, 2017

When Traffic Expert Danny Arnstein troubleshot the Burma Road, he found some bad bottlenecks.

From Time Magazine Archive

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