troubleshooting

American  

[truhb-uhl-shoot-ing] / ˈtrʌb əlˌʃut ɪŋ /

noun

1. the act or process of discovering and resolving problems, disputes, or mechanical or technical issues.

   The first step in cellphone troubleshooting is simple: restart your device.

   The customer support position involves troubleshooting, researching solutions, and providing resolutions to consumer problems.

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adjective

1. of or relating to the process of discovering and resolving problems, disputes, or mechanical or technical issues.

   If you’ve already tried some troubleshooting steps before emailing us, please make sure to mention them.

Etymology

Origin of troubleshooting

First recorded in 1915–20; troubleshoot ( def. ) + -ing ¹ ( def. ) for the noun; troubleshoot ( def. ) + -ing ² ( def. ) for the adjective

Example Sentences

There is a difference between studying an issue to death and ensuring residents aren’t test subjects for tech companies troubleshooting their operations on our roads.

From The Wall Street Journal

The knowledge base is comprehensive with detailed setup guides, troubleshooting articles, and FAQ sections.

From Salon

Reliable and responsive customer support can also make a significant difference when troubleshooting issues.

From Salon

"From selecting materials and 3D printing, to troubleshooting electronics and satisfying requirements, working collaboratively with Yuji and Xinyu has been extremely rewarding," he said.

From Science Daily

He discovered that, in fact, the biggest drain on the time of care home staff was cleaning and recharging the robots - and above all troubleshooting when they went wrong.

From BBC