troubleshooting

American  

[truhb-uhl-shoot-ing] / ˈtrʌb əlˌʃut ɪŋ /

noun

1. the act or process of discovering and resolving problems, disputes, or mechanical or technical issues.

   The first step in cellphone troubleshooting is simple: restart your device.

   The customer support position involves troubleshooting, researching solutions, and providing resolutions to consumer problems.

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adjective

1. of or relating to the process of discovering and resolving problems, disputes, or mechanical or technical issues.

   If you’ve already tried some troubleshooting steps before emailing us, please make sure to mention them.

Etymology

Origin of troubleshooting

First recorded in 1915–20; troubleshoot ( def. ) + -ing ¹ ( def. ) for the noun; troubleshoot ( def. ) + -ing ² ( def. ) for the adjective

Example Sentences

Reliable and responsive customer support can also make a significant difference when troubleshooting issues.

From Salon

“You don’t get to where he is in comedy without troubleshooting your soul, man,” Davidson said.

From Washington Post

Chemical Safety Board concluded that various safety management system deficiencies, including problems with troubleshooting operations, safe work practices and toxic gas detection contributed to the severity of the incident.

From Seattle Times

“Service will resume after troubleshooting is complete,” it read.

From New York Times

And, as she articulates, it can sabotage us in our ambitions — or it can inspire us to be our troubleshooting, creative thinking, empathetic best selves in our careers.

From Salon