onboarding

American  

[on-bawr-ding, awn-] / ˈɒnˌbɔr dɪŋ, ˈɔn- /

noun

1. the process of preparing a new employee to do their job and adapt to company culture, by providing information, tools, mentorship, etc.

2. the process of digitizing and uploading customer data collected offline, typically to improve the results of personalized data-driven marketing.

   The onboarding of our customers’ identifying information will enhance our digital audience profiles.

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Etymology

Origin of onboarding

First recorded in 1985–90

Example Sentences

Its customers include Deutsche Telekom, which uses ElevenLabs voice agents for customer service, and delivery service Deliveroo, which uses the technology to streamline courier onboarding.

From The Wall Street Journal

The small, informal team of volunteers spends upwards of 12 hours daily answering calls, matching community members to care, and onboarding the professionals.

From Barron's

Given the business profile of Telkom InfraCo, its Ebitda margins should trend toward at least 50%, supported by onboarding of more external customers.

From The Wall Street Journal

And indeed, my onboarding status is EOD: “Your EOD has occurred. Welcome to ICE!”

From Slate

And yet, it also showed that I had accepted a final job offer and that my onboarding status was “EOD”—Entered On Duty, the start of an enlistment period.

From Slate