call center

American  

[kawl sen-ter] / ˈkɔl ˌsɛn tər /

noun

• call centers
  plural

1. an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.

---

Other Word Forms

Noun Inflected Forms

• call centers
  plural

---

Etymology

Origin of call center

First recorded in 1975–80

---

Example Sentences

See Examples For:

call center

“You needed a call center, you needed to hire interviewers and you needed some sort of data processing,” he said.

From Los Angeles Times ● Aug. 18, 2026

You can only book it by calling a call center.

From Slate ● Jun. 6, 2026

A few years ago, I pitched my boss, the chief marketing officer, on a radical idea to merge the call center with my social-media department.

From The Wall Street Journal ● Apr. 30, 2026

My mom worked a number of service jobs over the course of her life, whether it was as a baker or a florist at a grocery store or working at a customer call center.

From Salon ● Apr. 27, 2026

Bigari, who created the call center for his own restaurants, was happy to oblige—for a small fee per transaction.

From "The World Is Flat" by Thomas L. Friedman

Random Word

Spin the wheel and learn a new word!

---