call center

[ kawl-sen-ter ]
/ ˈkɔl ˌsɛn tər /

noun

an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.

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Origin of call center

First recorded in 1975–80
Dictionary.com Unabridged Based on the Random House Unabridged Dictionary, © Random House, Inc. 2020