call center

American  

[kawl sen-ter] / ˈkɔl ˌsɛn tər /

noun

1. an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.

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Etymology

Origin of call center

First recorded in 1975–80

Example Sentences

Disciplined operational execution across product, marketing, call center operations, and corporate overhead also can unlock meaningful savings, it said.

From The Wall Street Journal

The FCC also floated new language proficiency requirements for offshore call center workers.

From The Wall Street Journal

The system can also be used to alert a call center, which can contact emergency services.

From The Wall Street Journal

India’s large outsourcing companies employ millions in providing services ranging from low-end operations such as call centers to the back-office services for global banks.

From The Wall Street Journal

The country for decades has benefited from global tech firms and American corporations setting up operations in India, hiring workers for back-office jobs like call centers.

From The Wall Street Journal