the sum of small acts performed by one person to make other people’s lives more pleasant and to protect them from negativity, including hiding the effort required to do so.
the suppression of negative emotion and the assumption of a polite and cheerful facade at work, especially by employees in the service industry, as waitstaff, flight attendants, sales clerks, etc.
Dictionary.com Unabridged Based on the Random House Unabridged Dictionary, © Random House, Inc. 2023
How to use emotional labor in a sentence
Just acknowledging the emotional labor and time that goes into navigating remote school is an important step.Remote school is stressing parents out. Here’s how to tame the anxiety. | Devorah Heitner | February 8, 2021 | Washington Post
This emotional labor can be draining and often goes unnoticed and unrewarded.Sheryl Sandberg: Senior-level women are leaving the workforce. If businesses don’t act, we’ll lose our best leaders | ehinchliffe | October 9, 2020 | Fortune
At Lean In, we’re hearing stories from executive women who say that the emotional labor needed to get employees through this crisis is disproportionately falling to them.Sheryl Sandberg: Senior-level women are leaving the workforce. If businesses don’t act, we’ll lose our best leaders | ehinchliffe | October 9, 2020 | Fortune