[ ih-moh-shuh-nl ley-ber ]
/ ɪˈmoʊ ʃə nl ˈleɪ bər /
the sum of small acts performed by one person to make other people’s lives more pleasant and to protect them from negativity, including hiding the effort required to do so.
the suppression of negative emotion and the assumption of a polite and cheerful facade at work, especially by employees in the service industry, as waitstaff, flight attendants, sales clerks, etc.
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Question 1 of 7
This tall, horizontally branched cactus is probably the most recognizable cactus in Arizona. What is it called?
Origin of emotional labor
First recorded in 1980–85
Words nearby emotional labor
Dictionary.com Unabridged Based on the Random House Unabridged Dictionary, © Random House, Inc. 2020