troubleshooting

[truhb-uhl-shoot-ing]

noun

1. the act or process of discovering and resolving problems, disputes, or mechanical or technical issues.

   The first step in cellphone troubleshooting is simple: restart your device.

   The customer support position involves troubleshooting, researching solutions, and providing resolutions to consumer problems.

adjective

1. of or relating to the process of discovering and resolving problems, disputes, or mechanical or technical issues.

   If you’ve already tried some troubleshooting steps before emailing us, please make sure to mention them.

Word History and Origins

Origin of troubleshooting¹

First recorded in 1915–20; troubleshoot ( def. ) + -ing ¹ ( def. ) for the noun; troubleshoot ( def. ) + -ing ² ( def. ) for the adjective

Example Sentences

The group posted two images, which showed apparent internal instructions for troubleshooting a car charging issue and internal computer logs.

From BBC

But two images posted by the group show apparent internal instructions for troubleshooting a car charging issue and internal computer logs.

From BBC

And in more relevant terms, Slot 2.0 is still at the troubleshooting stage - there are 38 product launches to come.

From BBC

Eastern time, was more than an hour later than planned, after the troubleshooting of several malfunctioning thrusters.

From New York Times

But engineers found a small helium leak in the Starliner, requiring arduous troubleshooting.

From New York Times