ombudsman
Americannoun
plural
ombudsmen-
a government official who hears and investigates complaints by private citizens against other officials or government agencies.
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a person who investigates and attempts to resolve complaints and problems, as between employees and an employer or between students and a university.
noun
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a commissioner who acts as independent referee between individual citizens and their government or its administration
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Formal names: Commissioner for Local Administration. Health Service Commissioner. Parliamentary Commissioner. (in Britain) an official, without power of sanction or mechanism of appeal, who investigates complaints of maladministration by members of the public against national or local government or its servants See also Financial Ombudsman
Gender
See -man.
Etymology
Origin of ombudsman
1910–15; < Swedish: legal representative, equivalent to ombud agent, attorney + -s ’s 1 + -man -man
Explanation
In the U.S., your congressman is considered your unofficial ombudsman or the state official who investigates and makes sure the government is acting in the best interest of its citizens. The word come directly from the Swedish ombudsman, meaning "legal representative." An ombudsman is a legal representative, often appointed by a government or organization to investigate complaints made by individuals in the interest of the citizens or employees. Usually this is a state official appointed to oversee an investigation of complaints about improper government activity against citizens.
Example Sentences
Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.
His administration has taken another approach this time around in the form of firing Jacqueline Smith, the ombudsman responsible for maintaining the newspaper’s editorial independence.
From Salon • May 3, 2026
One circulating clip shows Erin Collins, the IRS’s top ombudsman, talking about voluntary compliance in a congressional hearing.
From MarketWatch • Apr. 6, 2026
Carr made the appointment of an ombudsman for CBS News a condition to approve Ellison’s Skydance Partners deal to acquire Paramount last year.
From Los Angeles Times • Mar. 16, 2026
The Polish patients' rights ombudsman also found that Izabela's rights had been violated, and recommended new protocols for septic shock and for situations posing threats to a woman's health.
From Barron's • Mar. 3, 2026
An ombudsman would scan the news stories, research whatever statistics are mentioned, try to see that they are at least internally consistent, and probe most carefully into a priori implausible claims.
From "Innumeracy: Mathematical Illiteracy and Its Consequences" by John Allen Paulos
Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023
Idioms from The American Heritage® Idioms Dictionary copyright © 2002, 2001, 1995 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company.
